General | Top
What is my username/password?
Your username and password are the same that you use to log in to the American Mensa website. If you've forgotten your password, you can easily reset it online. If you need further assistance, please contact the National Office.
How do I administer my Mensa Connect account settings?
How do I control what information is visible in My Profile?
By editing your privacy settings. This will let you control what information is visible to whom. After you've made changes, click the "Save Changes" button at the bottom of the page.
If you are both members of a community, you can click their name in the member list to view their profile. Click the green “Add as Contact” button to send them a request. If they accept, you will be connected to them.
Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member's profile, you'll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Communities & Discussions | Top
What are communities?
Communities allow you to participate in discussions and share resources with other members.
To which communities do I already belong?
Go to "Communities" in the main navigation bar. Select "My Communities" to view the communities you currently belong to. Or, click here.
In the main navigation bar, click "All Communities" (in the "Communities" parent) to see a list of available communities. Click on the community you wish to join and simply click "Join," then choose a delivery option for posts (Real Time, Daily Digest or No Email). You can only join communities open to everyone. Officer and committee communities are handled by your role within American Mensa's database.
How can I control the frequency and format of emails I receive?
By editing your notification settings. (Navigation: Profile >> My Account >> Community Notifications.) For each Community, you have the following delivery options:
- Real time: sends an email every time a new message is posted.
- Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
- No Email: allows you to be part of the group without having emails sent to you. You can still post and read others' messages by logging into the community site.
How do I leave a community or unsubscribe from a discussion?
Only General Interest communities can be left by a user. Database-populated communities cannot be left, but you can turn notifications off. To leave a General Interest community, visit the community home page and click on the green "Settings" button on each community home page.
In the drop down, click "Leave Community."
Then click "Ok" in the confirmation box.
How do I respond to others' posts?
To respond to a discussion post, please navigate to the discussion post and click "Reply to Discussion" to send your message to the entire community. To send a message to the only author of the post, please select "Reply to Sender" (located in the "Reply to Discussion" drop-down). We recommend replying to the sender for simple comments like "me, too" that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.
How do I start a new discussion thread?
Go to the community in which you'd like to post. Then, either click the green "add" button in the "Latest Discussion Posts" section, or click on the Discussion tab and then the green "Post New Message" button.
Can I search for posts across all the communities?
Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, please select "Show Advanced Search".
How do I see a listing of all of the posts to a specific Community?
Locate the community you are interested in viewing from the appropriate communities page. Click through the community's landing page, then click on the "Discussions" tab. If you see a post you're interested in, click the subject line which will take you to the entire thread. "Show Original Message" at the bottom of all of the posts in a thread will display the original message that started that discussion.
Libraries | Top
How do I find resources that may have been uploaded by other members?
If you know which library the resource might be located in, find the affiliated community via the All Communities page. Click through the community's landing page, then click on the "Library" tab. If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.
Can I search for specific file types?
Yep. Enter your desired keyword in the main search box. From the search results page, click "Show Advanced Search." Then click on "Search for Specific File Types." This gives you the option to specify file type: Document, Image, Spreadsheet, etc.
How do the libraries get populated?
The libraries are populated in two ways:</
- When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
- You can also upload documents directly to a library by using the "Share a File" link found under "Participate" in the main navigation or "Create New Library Entry" button on any community's library page. Library resources are not required to be associated with a discussion thread.
How do I upload a file?
Select the green "Create a Library Entry" button on the community home page found under "Latest Shared Files" section or click on the "Library" tab and then click the green "Create a Library Entry" button. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, and include a description (optional). Select the library to which you'd like to upload it, and select a folder to which you'd like to upload it (optional). Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click "Next."
- Upload your file.
- Select "Next" if you want to further describe your files and/or add tags to your file. Otherwise, please click "Finish" to post your library entry
What kind of files can I upload?
Mensa Connect supports dozens of file types, including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images, and YouTube videos.
Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.